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foundation_course_students:fc_handbook:contact_participation_withdrawal_refunds [2021/11/11 15:30]
pieterm [Refunds]
foundation_course_students:fc_handbook:contact_participation_withdrawal_refunds [2021/12/07 11:04] (current)
admin ↷ Page moved from fc:fc_handbook:contact_participation_withdrawal_refunds to foundation_course_students:fc_handbook:contact_participation_withdrawal_refunds
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 ===== At the end of the course ===== ===== At the end of the course =====
-The course will close within two months of the release of the final unit, allowing time for completion of all course activities in order to qualify for a certificate of completion. But in order to enable you to spend more time reviewing topics of particular interest to you, we will maintain access to an archive of course materials including slides, documents and videos for up to a year after this. +The course will close 6 weeks after the release of the final unit, allowing time for completion of all course activities in order to qualify for a certificate of completion. But in order to enable you to spend more time reviewing topics of particular interest to you, we will maintain access to an archive of course materials including slides, documents and videos for up to a year after this. 
  
 Your course records will be held for one year after the close of the course, after which time we will not be able to issue a certificate for you as the records will no longer be on our system.  Your course records will be held for one year after the close of the course, after which time we will not be able to issue a certificate for you as the records will no longer be on our system. 
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 ===== Refunds ===== ===== Refunds =====
  
-Should you decide to withdraw, if you have paid the whole course fee in advance, your registration fee of £95 will be retained along with any units that you have been given access to.+Should you decide to withdraw, your registration fee of £95.00 will be retained. Refunds are calculated from the date Heartwood receive your written agreement to our terms of withdrawal. Refunds are calculated at £40 per month plus, an administration fee of £50
  
 If you have chosen to pay by instalments, we will stop your subscription at the point of withdrawal. No refund will be given. If you have chosen to pay by instalments, we will stop your subscription at the point of withdrawal. No refund will be given.