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foundation_course_students:whole_handbook [2026/11/02 12:28]
jake [Feedback, Suggestions and Complaints] 		foundation_course_students:whole_handbook [2026/11/02 12:31] (current)
guyw [Feedback, Suggestions and Complaints]
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 All Units in the Heartwood Foundation Course contain a structured Feedback activity, and we encourage learners to use the Forums and the messaging system on the LMS to make suggestions and raise issues on all aspects of study.\\ All Units in the Heartwood Foundation Course contain a structured Feedback activity, and we encourage learners to use the Forums and the messaging system on the LMS to make suggestions and raise issues on all aspects of study.\\
  
-If you have a particular complaint or grievance about any aspect of the course, please raise it with Nikki Harrison by emailing [[mailto:n.harrison@heartwoodteam.net|n.harrison@heartwoodteam.net]] in the first instance. +If you have a particular complaint or grievance about any aspect of the course, please see the form below for instructions on how to proceed.