https://heartwoodteam.net/wiki/ 2026-05-03T14:30:54+00:00 https://heartwoodteam.net/wiki/ https://heartwoodteam.net/wiki/lib/tpl/mikio/images/favicon.ico text/html 2021-12-07T11:01:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://heartwoodteam.net/wiki/doku.php?id=foundation_course_students:fc_handbook:about_heartwood&rev=1638871308&do=diff About Heartwood In April 1971, Fred Fletcher Hyde, George Smith, Nalda Gosling, Albert Priest, Arthur Jenner and Albert Orbell set up the National Institute of Medical Herbalists Limited Education Fund “to establish the training and tuition of students of medical herbalism giving both lectures in theoretical aspects and demonstrations in practical training.” text/html 2021-12-07T11:04:28+00:00 Anonymous (anonymous@undisclosed.example.com) https://heartwoodteam.net/wiki/doku.php?id=foundation_course_students:fc_handbook:contact_participation_withdrawal_refunds&rev=1638871468&do=diff Your time with us Contact Information You should ensure that we are kept up to date of your contact details so that all important communications reach you. Please also ensure that your personal profile on the Learning Management System is complete and up-to-date at all times. text/html 2021-12-07T14:42:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://heartwoodteam.net/wiki/doku.php?id=foundation_course_students:fc_handbook:data_protection_access_learning_agreement&rev=1638884537&do=diff Data Protection Heartwood is registered as a data controller with the Office of the Information Commissioner, and collects and processes information about students for various teaching, research and administrative purposes. All such activity is now governed by the General Data Protection Regulation (GDPR) that came into effect on the 25th May 2018 (replacing the Data Protection Act,1998). text/html 2021-12-07T14:40:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://heartwoodteam.net/wiki/doku.php?id=foundation_course_students:fc_handbook:disciplinary_procedures_and_appeals&rev=1638884423&do=diff Disciplinary Procedures Should a disciplinary issue arise, Heartwood normally adopts a 3-stage procedure with a warning email sent at each stage detailing the nature of the problem, and the steps required by the learner to resolve it. Failure to comply after the receipt of a third warning email may result in a learner being suspended or excluded from the course. text/html 2021-12-07T14:37:21+00:00 Anonymous (anonymous@undisclosed.example.com) https://heartwoodteam.net/wiki/doku.php?id=foundation_course_students:fc_handbook:feedback_complaints_support&rev=1638884241&do=diff Feedback, Suggestions and Complaints All Units in the Heartwood Foundation Course contain a structured Feedback activity, and we encourage learners to use the Forums and the messaging system on the LMS to make suggestions and raise issues on all aspects of study. text/html 2021-12-07T14:31:29+00:00 Anonymous (anonymous@undisclosed.example.com) https://heartwoodteam.net/wiki/doku.php?id=foundation_course_students:fc_handbook:intro&rev=1638883889&do=diff Heartwood online education courses bring together a wide and diverse community of learners and, like any community, we need regulations, policies and a code of conduct to ensure that everyone involved has the best possible learning experience. The regulations described in this handbook are designed to protect and maintain two vital areas: text/html 2021-12-07T14:41:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://heartwoodteam.net/wiki/doku.php?id=foundation_course_students:fc_handbook:online_safety_and_integrity&rev=1638884503&do=diff Online Safety and Integrity Introduction Given the key role played by information technology in the delivery of its courses and educational programs, the integrity of Heartwood’s computer systems must not be jeopardised. There are, accordingly, a number of basic rules and procedures that should be followed by all learners, and failure to comply with these may lead to disciplinary action being taken. text/html 2021-12-07T14:38:38+00:00 Anonymous (anonymous@undisclosed.example.com) https://heartwoodteam.net/wiki/doku.php?id=foundation_course_students:fc_handbook:quality_assurance&rev=1638884318&do=diff Quality Assurance Heartwood is committed to developing and maintaining quality assurance policies and procedures in line with the recommendations of the European Association for Quality Assurance in Higher Education. These may be summarised as follows: text/html 2021-12-07T14:40:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://heartwoodteam.net/wiki/doku.php?id=foundation_course_students:fc_handbook:staff_policy&rev=1638884439&do=diff Staff Policy All Heartwood staff recognise their ethical and professional responsibility to protect the interests of learners. In situations where a conflict of interest may arise, particularly where a learner and staff member have a family or close personal relationship, then that staff member should not take part in the following in relation to that student: text/html 2021-12-07T14:41:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://heartwoodteam.net/wiki/doku.php?id=foundation_course_students:fc_handbook:timeliness_intellectual_property&rev=1638884474&do=diff Timeliness You should engage with all learning activities which form part of your course Units subject to medical issues or other personal reasons notified to the Course Administrator, n.harrison@heartwoodteam.net You should also be aware that some Units require specific attendance at live webinars and text chat sessions. These will be clearly stated on the LMS page for each Unit. text/html 2021-12-07T14:32:32+00:00 Anonymous (anonymous@undisclosed.example.com) https://heartwoodteam.net/wiki/doku.php?id=foundation_course_students:fc_handbook:welcome&rev=1638883952&do=diff Welcome Welcome to the one year Foundation Course in Herbal Medicine and thank you for choosing Heartwood for your online studies. We are committed to ensuring that you gain maximum benefit from the course, and sincerely hope that you will find learning with us both stimulating and fun.